All items purchased with us are sent to you directly by our marketplace sellers for a minimal charge. Getting your order to you quickly is our priority and we’ve worked hard with our marketplace sellers to provide efficient delivery, free of charge!
- Orders within Lagos are generally delivered the next day. Your order outside Lagos will be delivered within 5 to 7 working days of the order being placed and may be sent to you in different parcels.
If you’ve purchased multiple items from different brands, you’ll receive a parcel from each of them. Don’t worry, you’ll get a confirmation email and text message, and tracking reference for each of your parcels which you can use to track when your goods will arrive.
Although we are confident that you'll love your Eleke purchase, you can return any item purchased on Eleke Online Store within 7 days of the delivery date and you get your full money back.
Delivery in 1-2 working days
Outside Lagos Shipping
Delivery in 5-7 working days
- The rules below apply to all product deals, unless specifically contradicted in the Fine Print of a specific Product.
- The price stated on the product page is the final price. All taxes are included with the list prices. There are no extra taxes or hidden charges.
- All products sold at Eleke are covered under our 3-7 working Day Return policy. After this window period, products delivered in good condition, cancellation policy is forfeited.
- Full refunds if cancellation request is received before orders have been shipped.
- Orders already shipped are eligible for replacement only where there are product defects.
- Actual product packaging and materials may contain more and/or different information than what is shown on our Website. So do not rely solely on the information presented on the Product page, but to also read the labels, warnings, and directions before using or consuming a product.
- As much as we can, we use images taken at the merchant’s location or of the exact item being promoted. However, where this is not possible, the images we use are for illustrative purposes only and may not be a direct representation.
- In general, Eleke provides free delivery. However, some orders attract a delivery fee, which is based on order of weight and your shipping address.
- It is the customers responsibility to enter the correct address details for delivery if required
- Eleke do not guarantee delivery for the address entered incorrectly
- Delivery times are generally estimated and not guaranteed, unless it is specifically stated in the fine print of the product